SUPPORT
VINCEL is here
to help
We’re committed to giving you the best experience with your new wine fridge for your home.
We are here to support you.
SUPPORT
Raise a ticket
Need help with your VINCEL wine fridge?
We’re here to help your wine fridge experience get back on track.
Here’s a link to our Troubleshooting guide.
Still need help?
If your fridge needs a service please raise a ticket below.
It’s the top left corner purple button ‘New Ticket’
Thanks, we'll be in touch
We know you’re keen to get your fridge up and running again and we’ll get back to you as soon as we can – up to three business days.
If you need to chat to our friendly team right away, please call us on
